Tsaks Consulting | Tender Writers & Bid Writers UK

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Bid writing for GP services

Patient Transport & Emergency Ambulance Bid Writing | Win UK NHS Tenders

Patient Transport & Emergency Ambulance Bid Writing | Win NHS contracts

Our guide to winning bids for NEPTS, A&E Blue Light Support, and Secure Patient Transfers.

Here at Tsaks Consulting UK, our bid writers across the UK, led by our Director, Jason Cooney, have helped ambulance and patient transfer service providers win contracts for both Non Emergency NEPTS services emergency and A&E support services.

Our team will help you:

  • Find contract opportunities including DPS and Framework opportunities
  • Write your tender or bid
  • Create supporting documentation and submit your bid.
  • Win more contracts!

Part 1: Winning NEPTS and Patient Transport bids

This is a high volume, highly competitive sector with the NHS spending over 500 Million annually on Non-Patient Emergency Transport Services as well as additional funds allocation to private ambulance support. The contracts are generally highly competitive, and we have helped small and medium providers retain existing contracts, as well as large national operators expand market share. Our team achieved a 90% win rate in 2025 through implementing key strategies. Strategies ambulance and patient transport service providers can implement to win more contracts and bids include focusing on and detailing:

  • Your efficiency levels and scheduling capabilities. You need to demonstrate your back-end scheduling capabilities and any innovative technology.
  • Your registration and compliance (and continued compliance) with CQC requirements and quality control procedures you have in place. This includes providing practical examples within your existing (and proposed) operations of how you meet the five key CQC domains (safe, effective, caring, responsive and well-led).
  • Your commitment to patient experience and how these extends in practice in your day to day operations.
  • Your ability to deliver exceptional service and operations. You need to focus on value-added services and what you do that is innovative.
  • Your understanding of all relevant legislation and ability to keep abreast of any legislative changes.
  • How your systems and processes ensure you comply with NICE and NHS protect guidelines, and your track record and experience in protecting vulnerable patients during transit. Use images of your equipment, quotes and testimonials from your personnel, and documentary evidence of your systems and processes to evidence your capabilities.
  • ISO 9001 Certification and how you actually implement, and continuously improve your quality control procedures.
  • Cover the full range of services such as planned care and discharge services.

Being selected as the ‘Most Suitable Provider’ in 2026 for NEPTS Contracts

The recent changes to the procurement act in 2023 and the Provider Selection Regime mean that when writing a winning bid or tender, you need to go beyond meeting the specifications. You need to show that you have exceeded the requirements and are deeply integrated, or have an approach to ensure deep integration with Integrated Care Boards (ICBs).

You need to excel in all the qualitative requirements in order to be appointed ‘Most Suitable Provider’. This is different to the old system and incorporates increased competition particularly with demonstrating a patient focused and outcomes based approach. The most suitable provider is not necessarily the cheapest, nor the one with the most modern fleet. It’s the provider that most comprehensively covers all aspects of the questions and exceeds requirements and expectations resulting in a winning overall score.

Ensure you pass the NHS Net Zero Supplier Roadmap (Green Fleet Mandate) to win

Our expert bid writers will help you write your bid for any NEPTS and Patient Transport contract across the UK. Whether it’s services in London, Birmingham or even Leeds, or across regional areas in the UK, we will help ensure you submit a quality bid. With the New Zero supplier roadmap now becoming a dealbreaker in 2026, you will also need to develop a credible Carbon Reduction Plan which covers Scope 1, 2 and 3 emissions. Our writers will help you with this and understand what you need to cover off.

For example, for an existing fleet, your CRP will need to cover key details such as:

  • Your proposed transition to Electric Vehicles and zero-emission patient transport vehicles (PTVs) including a credible timeline and specific milestones and deadlines for the transition to occur.
  • How response times and range will be maintained throughout and as a result of the transitions.
  • Quality assurance processes in place to ensure that for critical services (such as critical dialysis or oncology appointments) you continue to provide a prompt and reliable service regardless of any chance in fleet or equipment.

A high scoring response for social value when writing NEPTS and Patient Transport bids

Our team has strong experience writing responses to Social Value questions for a variety of healthcare bids to the NHS and the healthcare sector. With the 2025 Social Value Model, a minimum of 10% of the weighting criteria is focused on social value. Given the competitiveness of patient transport bids, in our experience, this can be the difference between wining and losing the contract, and it doesn’t have anything directly to do with your operations. In order to write  winning response our expert writers here at Tsaks consulting recommend you:

  • Put forward measurable and actionable initiatives that are realistic.
  • Put forward plans based on research and evidence about how you will reach Core20PLUS5 population groups.
  • Put forward training plans and initiatives to upskill local apprentices and ex-armed forces personnel with driving skills and caring skills.
  • Work with local training and recruitment providers to show how many roles you intend to employ and over what time period.
  • Look at providing our fleet for use to local charities outside of working or usage hours to benefit the community.
  • Identify scope in the community where you can share your skills and your personnel can share their driving and patient transport experience with the community.

GP and APMS Bid Writing Consulting Service

Section 2: Writing winning Emergency (A&E) and Blue Light Ambulance bids

Our bid writers will help you write the compelling, detailed, comprehensive and concise bid you need to win highly competitive emergency services bids. Compliance is key, as is putting forward a detailed response that exudes credibility. You need to clearly demonstrate in your bid or submission that your solution will ensure lead times are minimised and patient outcomes are optimised.

We understand that Private Ambulance Partners need to do to function as an extension of the NHS’s Emergency Operations Centers and your integration with, and ability to seamlessly operate as an extension of their teams is absolutely critical. Our team or writers has helped providers bid for the broad range of services including A&E support, surge capacity and blue light response bids. We have helped providers bid for an win multiple lots in contracts including bids to provide:

  • Double crewed ambulances: Where in addition to having the right vehicle specs, equipment and maintenance programs in place, your resourcing and staff management are also critical as are your human resource management processes.
  • High Dependency (HDU) & Critical care transfers: Speed, safety and efficiency are critical here and a focus on your geographic location relevant to the different tertiary centers is critical. You also need to demonstrate capability to manage ICU-level patients.
  • Surge and major incident response: This is all about scalability. You need a robust, detailed and credible plan in place to demonstrate how you can assist during peak times.

Demonstrating the expertise and capability of your staff and clinical governance process

To write a winning emergency services bid for ambulance services you need to put forward a qualified, experienced team and demonstrate you have the right clinical governance processes in place. Continuous training and a process for ensuring all your personnel’s licenses and qualifications are current is also critical. In you need to:

  • List and provide evidence of your personnel’s credentials and qualifications. This applies to all team members including paramedics, back-office staff and and EMT personnel.
  • List and detail your CPD program for the year and coming years.
  • Detail any ERDT training undertaken as well as the safety records of each of your proposed drivers.
  • Put forward a training program for any new personnel.
  • Demonstrate the range of skills across your proposed teams. It’s important that to provide a cost efficient service, that delivers excellent patient safety outcomes, you have the right mix of expertise (paramedics etc). This is critical to showing your team composition is correct and also that you can handle surges in demand.
  • Show your recruitment and screening processes are robust and compliant. Provide actual proof of how you undertake and ensure you undertake DBS checks as well as Fit and Proper Person checks. Providing evidence (documentary) of your compliance processes is critical as it gives your bid credibility.

Proving exceptional operational performance in order to win

Our bid and tender writers help A&E and Blue Light ambulance service providers write winning bids by putting forward a compelling and persuasive response to operational performance requirements. Performance Data is absolutely critical and generating outstanding performance data will largely be based on your ability to create and implement a detailed, concise and effective service delivery plan. This gives the procurement team and reviewers the confidence that you will meet the critical (life and death) requirements of Category 1 through to 4 response times.

Our winning bid writers will help you score well by detailing your:

  • Dispatch systems: Provide screenshots and demonstrations about how our dispatch systems integrate with Computer Aided Dispatch and how you track your vehicle in real time. Also focus on your key personnel that manage these systems and their training.

  • Contingency planning: Including our Plan B and contingencies for a range of different scenarios such as bad weather, unforseen staff absences, issues with fuel, unforseen vehicle issues, power outages and cyber issues or attacks and other contingencies requiring an operational ‘buffer’.

What organisations release tenders for Third Party Private Providers

Our team of bid writers have helped private providers respond to ITTs, DPSs, Frameworks and RFPs from a variety of providers including:

  • London Ambulance Service (LAS)

  • North West Ambulance Service (NWAS)

  • South East Coast Ambulance Service (SECAmb)

  • West Midlands Ambulance Service (WMAS)

  • East of England Ambulance Service (EEAST)

A broad range of Integrated Care Boards who have taken over NEPTS contracts and we have written bids to many of them including:

  • NHS Greater Manchester ICB
  • NHS North East London ICB

Frameworks and Dynamic Purchasing Systems such as:

  • NHS North of England Commercial Procurement Collaborative (NOE CPC)

  • NHS London Procurement Partnership (LPP)

  • Crown Commercial Service (CCS)

At Tsaks Consulting UK our successful track record includes writing bids for:

  1. Greater London Mental Health (Secure): This was a bid for the transport of vulnerable patients between acute wards and PICU units. It was quite specialised and we worked with our client to focus on their team of registered mental health nurses as well as the ligature-free vehicles in their fleet. We also helped them score well by integrating specific mental health transport processes into all of their procedures and documentation ensuring the procurement teams understood they had the mental health transport specific experience and procedures to deliver on the contract.
  2. Manchester / NW High Dependency (HDU) Contract: We helped a service provider bid for the contract in Manchester which involved hospital to hospital transfers for critically ill patients. The patients had highly demanding requirements, such as continuous oxygen and monitoring. We helped our client demonstrate their understanding of Manchester and the different hospitals, that they had the team with the right expertise and qualifications to deliver the service, and a robust processes for ensuring they could meet any surge in demand.
  3. Birmingham / Midlands 999 surge support: We helped our client secure this contract which required them to meet Category 1 and 2 response times and become an integral regional trust partner. We focused on on their equipment, personnel, and critically their systems and processes for meeting surges in demand and providing support. Our writers helped our client a detailed operational plan that was credible and realistic.
  4. Yorkshire / Leeds Bariatric NEPTS: We helped our client secure an NEPTS contract. A key part of this win was a robust social value response that scored exceptionally well and was a differentiating factor compared to their competitors. They had a number of close competitors with similar service offerings.

Contact our team of bid writers today for assistance with your next bid. Jason, our Director, leads our teams of experienced bid and tender writers and we provide a round-the-clock service to businesses across the UK to help you win.

GP and APMS Bid Writing Consulting Service

Bid Writing Experts for APMS (Alternative Provider Medical Services) and GP (General Practitioner) Services

 

Bid Writing Experts for APMS (Alternative Provider Medical Services) and GP (General Practitioner) Services NHS Contracts

Our bid and tender writers help Medical Practitioners and GPs write bids and secure contracts, tenders and frameworks with the NHS. Our writers work with GP practices to increase their chances of winning contract by employing best practice writing techniques and showcasing their expertise, experience and capabilities.

When writing bids in the healthcare sector, you need to demonstrate sector knowledge by focusing on patient outcomes and also social value outcomes. You also need to localise your bid and put forward a highly tailored and concise proposal. Our bid writing consultants specialise in the healthcare sector and have worked with many GP Service providers to submit winning proposals for frameworks and APMS contracts.

GP and APMS Bid Writing Consulting ServiceRecent testimonials demonstrating our bid writing success

“We can’t believe it. What a fantastic result. We have been offered a GP Practice – largely thanks to your bid writing team. Thank you so much.”

“Tsaks Consulting really know the healthcare sector and had experience writing GP Services contracts. This experience was critical to helping us win the bid. We thank and recommend the team.”

“Just a quick note to say we got the result for the bid and we have been awarded two lots. This is fantastic news for us – and we thank you so much. In particular, thank you to Jason who was our main contact and guided use through developing the bid.”

About the GP services sector and contract opportunities

General Practice (GP) services are critical to the proper functioning of the UK healthcare sector. GPs play a crucial project coordination role in the medical system and process and are more often than not the first contact patients have with the healthcare service or for a specific healthcare issue. GP Services are highly localised and are often small and medium enterprises who become an important part, along with pharmacies, of their local communities. As a result, GP practices are often tailored to the unique health needs of the communities in which they operate.

A GP Practices general comprises of a doctor, nurse and also admin staff.

How are GP services funded and how this flows through to winning contracts through bids and proposals

GP services and the operation of GPs is mostly funded by NHS budgets. The NHS has it’s own way of allocating funding and this is generally done through a commissioning process where services are planned and then purchased.

One of the key groups in the commissioning process are the Clinical Commissioning Groups (CCGs). These groups allocate the critical financial and other resources of the NHS. They have funding priorities which guide what they do. When writing a bid or tender, it is critical to align your bid to the funding prioritise and read between the lines of what they are looking for.

Bidding for and winning APMS (Alternative Provider and Medical Services) Tenders and Contracts

The APMS contract is commonly used by the NHS to procure the services of General Practitioners. It provides a lot of flexibility to the provision of primary medical services – generally by enabling different types of providers including privately companies to bid for and provide General Practitioner services.

Across the UK, there is a shortage of GPs and are often gaps in the number of GPs and their availability. The traditional method of procuring GP services works, however, when there are gaps, they need to be filled, sometimes on a temporary basis. Through APMS contracts alternative providers are able to bid for works and fill these gaps. They are often in regional areas.

Our team of consultants have experience helping bid writers have helped General Practitioners and other medical providers win NHS and other contracts for:

  • APMS contracts
  • The operation and provision of Walk in Centres
  • The operation of Urgent Treatment Centres
  • The establishment, and delivery of Out of Hours GP support services
  • NHS 111 contracts.

Our bid writing consultants have worked on bids for hybrid GP services and services slightly outside GS support. These include:

  • Contracts for healthcare and general practitioner medical services in prisons. In these bids, we help clients win by tailoring their medical services to the unique prison environment and talking about the prison specific services they will provide.
  • Contracts for integrated sexual health services – we help our clients win these by demonstrating an understanding of the demographic.

How our consultants help General Practitioners and private companies win APMS and GP Services bids

Our team of bid writers help will help you write bids and tenders to secure a contract. Any NHS bid are generally very competitive, and APMS and GP services bids are no different. You need to tailor your bid to the opportunity and write concisely and effectively so you stand out from the crowd.

When you engage Tsaks Consulting to assist with your bid, we will work with you to:

Identify and convey your win themes

You need to assess and understand the NHS values and procurement protocols. After that, you need to understand and research the demographics of the local area and the driving forces behind the commissioner’s actions. When that is complete, the next step is to develop win themes that align with how you address these needs and interweave them into your research.

Writing and managing your bid submission

Our team of bid writers are experienced working with GPs and business owners and understand the terminology of the NHS bids. We will write your bid, with input from you, and showcase your expertise and experience with a focus on how it aligns to the bid requirements.

Develop a bid library for your GP Services Bids

As we create a bid, we also create a bid library. This will enable you to quickly and efficiently develop similar bids and response to contract opportunities. Of course, you still need to tailor your bid to win it, however, a bid library will help make the process more efficient.

Why engage Tsaks Consulting to help write your next APMS or GP Services bid?

  • Our team have experience writing NHS bids. We will ensure you comply with the requirements and understand what it takes to win NHS bids
  • Our writing consultants will tailor your bid and extract the information from you – and other sources – required to put together a compelling bid.
  • We will take the stress out of the bid writing process for you. Because most of the times you will have other demands to focus on – and our team will give you the assurance that you submit a quality bid.

 Strategies and Tips to help you win APMS and GP Services bids

  • Ensure you adhere to the specifications and requirements – and confirm you will comply with the quality standards. You need to demonstrate that you will be a reliable provider of services and that you are ‘low risk’ so to speak. Including evidence in your text is critical for this.
  • Showcase your clinical governance experience and procedures as well as the experience of your team. Talk about how this experience will apply to the demographics and location outlined in the bid.
  • Put forward a Social Value commitment which you can quantify and put a number on. Wishy washy social value commitments won’t win you a tender. You need an innovative Social Value commitment that will you can put a time and dollar value on and which directly impacts the local area in which you propose to operate.
  • Delivering a high-quality care and driving patient outcomes is critical. You need to draw the link between patient outcomes and the experience and plan you put forward and how this will help achieve them.
  • Write comprehensive responses to all questions. You need to score well in all questions in order to win a contract and achieve and excellent weighted score.
  • Address each KPI and performance criteria specifically and directly.
  • Provide evidence of your quality standards in your bid. This may include documentation from previous quality and compliance audits. Make sure you detail your quality standards and why they ensure your GP services are exemplary.
  • Localise your bid and talk about how you will work with local stakeholders. Put in the work from the start, by networking with local businesses and organisations and leveraging on and including the results of that networking in your proposal.
  • Cover off your clinical governance procedures from a medical, ACP (Advanced Clinical Practitioners) and ANP (Advanced Nursing Practitioner) angle. Ensure you cover of all three if they are relevant to your bid.
  • Put forward a well-thought-out implementation plan. You need to include reasonable timelines and put forward a plan that demonstrates how you will engage with community stakeholders, NHS representatives and other key personnel.
  • Demonstrate you have the depth of resources, capacity and capability to hire additional personnel should this be required. This is an important point. You need to put forward a quality team – and should that you have the processes in place to recruit additional personnel if required.
  • Delivering a positive patient experience that is inclusive (including accessibility) and engaging. This is a combination of procedures and less easy to quantify initiatives and ‘soft skills’ to ensure a positive patient experience.

Writing winning APMS and GP Services Bids

Our bid and tender writers have helped GPs and private businesses across the UK win contracts with the NHS and be awarded to other frameworks. When creating a bid, you need to take the time to tailor the solution and write a highly localised bid.

Remember to tell a story about your ideas for the contract and what innovative and fresh ideas you will bring to delivering on the contract. For assistance, call our team. We have experience writing bids and tenders in all localities (as well as a speciality in healthcare tenders) including in London, Birmingham, Dublin, Manchester, Derby, York, Dundee, Edinburgh, Glasgow and in rural and regional areas across the United Kingdom.

Contact our team today to talk to one of our bid experts about how we can assist with your next bid or tender.